Privacy Policy

Introduction

PharmVials.com is committed to protecting your personal information in compliance with:
  • British Columbia’s Personal Information Protection Act (PIPA)
  • Ontario’s privacy laws
  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)

By using our website, pharmvials.com, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Information We Collect

We collect the following types of information:
  • Personal Information:
  • Name, email address, phone number, mailing address
  • Business details (if applicable)
  • Payment information when making a purchase
  • Communications with us (e.g., inquiries, support requests)
  • Non-Personal Information:
  • IP address, browser type, operating system
  • Website usage data through cookies and analytics

How We Use Your Information

We use your information for the following purposes:
  • To process orders and provide customer support
  • To communicate about updates, promotions (only with consent)
  • To improve our products, services, and user experience
  • To comply with legal and regulatory requirements.

Consent

We collect, use, and disclose your personal information only with your consent, except where permitted or required by law. You can withdraw consent at any time by contacting us (see Section 11), though this may affect your ability to use certain services.

Disclosure of Your Information

We do not sell or rent personal information. However, we may share your data with:

  • Service Providers: Companies assisting with order fulfilment, payment processing, and shipping
  • Legal Authorities: If required by law or to protect our rights
  • Business Transfers: In the event of a sale, merger, or restructuring

Data Security

We use reasonable safeguards to protect your data from unauthorized access, loss, or misuse. However, no online system is completely secure, so we encourage caution when sharing information online.

Data Retention

We retain your personal information only as long as necessary for its intended purpose or to comply with legal requirements. When no longer needed, it is securely deleted or anonymized.

Your Rights (Ontario & British Columbia)

You have the right to:

  • Access your personal data
  • Request corrections to inaccurate information
  • Withdraw consent for data collection (subject to legal limitations)
  • File a complaint if you believe your privacy rights are violated

To exercise these rights, contact us at order@pharmvials.com.

Cookies & Tracking Technologies

We use cookies to enhance user experience and analyze website traffic. You can modify your browser settings to disable cookies, but this may limit certain features of our Site.

Children’s Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal data from minors. If a child has provided us with personal information, please contact us for removal.

Contact Us

For privacy-related inquiries, contact:

PharmVials.com

Email: order@pharmvials.com

Mailing Address: B8-1515 Matheson Blvd East, Mississauga, ON L4W 2P5

Updates to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.

Disclaimer: This Privacy Policy is for general informational purposes and does not constitute legal advice. For full compliance with Ontario (PIPEDA) and British Columbia (PIPA) laws, consult a legal professional.

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